Privacy policy

Information We Collect

At RiviereGlim, we collect the following types of information when you interact with our website:

Personal Information: Name, email address, shipping/billing address, and payment details when you make a purchase.
Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
Usage Data: Pages visited, products viewed, and interaction patterns to improve user experience.
Cookies: We use cookies to remember preferences and analyze site traffic. You may disable cookies in your browser settings.

How We Use Your Information

Your data is used exclusively for:

Processing and fulfilling orders for our jewelry and accessories.
Providing customer support and responding to inquiries.
Improving our product offerings and website functionality through analytics.
Sending transactional emails (order confirmations, shipping updates).
Complying with legal obligations and preventing fraudulent activities.

We never sell or share your personal data with third parties for marketing purposes.

Data Storage & Security

We implement industry-standard measures to protect your information:

All transactions are encrypted using SSL/TLS technology.
Payment details are processed through PCI-DSS compliant payment gateways; we do not store full credit card numbers.
Data is stored on secure servers with limited access.
We retain personal information only as long as necessary for business or legal requirements.

Your Rights

Under GDPR, CCPA, and other privacy laws, you may:

Request access to or deletion of your personal data.
Correct inaccuracies in your information.
Opt-out of non-essential data processing (e.g., analytics cookies).
Withdraw consent where applicable.

To exercise these rights, please contact our Data Protection Officer via the email provided in the Contact Us section.

Third-Party Services

We work with trusted partners for essential functions:

Payment processors (Stripe, PayPal) – see their respective privacy policies.
Shipping carriers (FedEx, DHL) – required for order fulfillment.
Analytics providers (Google Analytics) – anonymized data only.

These parties are contractually obligated to handle data securely and in compliance with applicable laws.

Policy Updates

We may update this policy periodically. Significant changes will be notified via our website or email. Continued use of RiviereGlim constitutes acceptance of the revised policy.

Last Updated: [Insert Date]