Terms of service
1. Acceptance of Terms
By accessing and using RiviereGlim ("Website"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Product Information
We sell fine jewelry including necklaces, earrings, brooches, rings, anklets, and glasses chains. Product images are for illustrative purposes and may differ slightly from actual items due to screen settings.
3. Order Processing
All orders are subject to product availability. We reserve the right to cancel any order and will notify customers if products become unavailable after ordering.
4. Pricing and Payment
All prices are displayed in USD. We accept major credit cards and PayPal. Prices are subject to change without notice.
5. Shipping Policy
We ship worldwide using reliable carriers. Delivery times vary by destination. Customers are responsible for any customs duties or import taxes.
6. Returns & Refunds
6.1 Return Policy
We accept returns within 30 days of delivery for unworn items in original condition with all tags attached. Return shipping costs are the customer's responsibility.
6.2 Refund Process
Refunds will be processed within 14 business days after we receive and inspect returned items. Original shipping fees are non-refundable.
6.3 Exchanges
We currently only offer refunds, not direct exchanges. For a different item, please place a new order after receiving your refund.
7. Intellectual Property
All content on this Website, including designs, text, graphics, and images, is the property of RiviereGlim and protected by international copyright laws.
8. Limitation of Liability
RiviereGlim shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our Website.
9. Product Care
Our jewelry requires proper care. Avoid contact with water, chemicals, and perfumes. Store items separately to prevent scratching.
10. Dispute Resolution
Any disputes shall be resolved through good faith negotiations. If unresolved, disputes will be settled through binding arbitration in accordance with the laws of our jurisdiction.
11. Modifications to Terms
We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of any changes.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where RiviereGlim is registered.
13. Contact Information
For any questions regarding these Terms of Service, please contact us through the support channels provided on our Website.