Contact us
Get in Touch
We're here to assist you with any inquiries about our jewelry collections or your orders. Please don't hesitate to reach out through the following channels:
Email Support
For general inquiries: [email protected]
For order assistance: [email protected]
Our customer service team responds within 24-48 hours during business days.
Business Address
RiviereGlim Jewelry House45 Diamond Lane, Suite 1200
Jewelry District, NY 10001
United States
Please note this is our corporate office and not open for public visits.
Operating Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Closed
We observe all major US holidays.
Before contacting us, you might find answers in our FAQ section which covers common questions about shipping, returns, and product care.
We value every customer inquiry and strive to provide thorough, personalized responses. During peak seasons, response times may be slightly longer.