Tracking order
Order Tracking Process
At RiviereGlim, we understand the importance of knowing your order status. Here's how to track your jewelry purchase:
- Order Confirmation: You'll receive an email with your order details immediately after purchase
- Processing: Your jewelry is carefully prepared within 1-2 business days
- Shipping Notification: We'll email you with tracking information when your package ships
- In Transit: Use the provided tracking number to monitor your package's journey
- Delivery: Your beautiful RiviereGlim jewelry arrives at your doorstep
How to Track Your Package
We recommend using these reliable tracking services:
17Track
A global package tracking platform that supports most international carriers:
- Visit 17Track website
- Enter your tracking number in the search field
- Click "Track" to view real-time shipping updates
17Track provides detailed information including current location, transit history, and estimated delivery date.
Tracking Tips
- Tracking information may take 24-48 hours to appear after shipment
- International orders may experience customs delays - check for updates regularly
- Contact our customer service if your tracking shows "Delivered" but you haven't received your package
- Save your tracking number until you receive your order
Standard Shipping Times
| Destination | Estimated Delivery Time |
|---|---|
| Domestic | 3-5 business days |
| International | 7-15 business days |
Note: These are estimates only - actual delivery times may vary based on carrier and customs processing.